Terms & Conditions
1. Acceptance of Terms
By accessing or using our Platform, you agree to be bound by these Terms & Conditions and all applicable laws. If you do not agree, please do not use the Platform.
2. Services
- We provide access to digital learning materials such as videos, text lessons, and downloadable resources.
- Access may be provided via one-time purchase, subscription plan, or other offering displayed on the Platform.
- Specific course content is delivered digitally and may require an internet connection.
3. Account & User Responsibilities
- You are responsible for maintaining the confidentiality of your login credentials.
- You agree to provide accurate, current, and complete information when registering.
- You must not share or resell access to your account, subscription, or purchased content.
4. Payments
- Prices and currency are shown on the checkout page before you complete payment.
- Payments may be processed via third-party providers (e.g., Midtrans) and may be subject to their terms.
- We reserve the right to refuse or cancel an order if fraud or unauthorized activity is suspected.
5. Digital Content & Access
- Digital content access is granted after successful payment confirmation (instant or within processing time).
- Access duration and limitations (if any) are shown on each course or plan page.
- We may update or improve content periodically for quality and learning experience.
6. Intellectual Property
All content, trademarks, logos, and materials on the Platform are protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without prior written permission.
7. Prohibited Activities
- Sharing account credentials or distributing paid content without authorization.
- Attempting to hack, disrupt, or reverse engineer the Platform.
- Using the Platform for unlawful, abusive, or fraudulent activities.
8. Refunds
Refund eligibility and process are governed by our Refund Policy.
9. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising from your use of the Platform. The Platform is provided “as is” and “as available”.
10. Termination
We may suspend or terminate your access if you violate these Terms, or if required by law or security reasons.
11. Changes to Terms
We may update these Terms from time to time. Updated terms will be posted on this page with the effective date.
12. Contact
For questions about these Terms, contact us via Contact page or email support@zendhykusumaguitarschool.com.